Accessing a SmartRoom

This section contains frequently asked questions about SmartRoom access and accessing documents and folders within a SmartRoom.

• Why do I need to keep accepting the confidentiality agreement every time I go to the deal I was invited to?
• I haven't received any emails, and I was supposed to be invited to a deal. What’s wrong?
• I don't see the deal I was invited to, or was supposed to be invited to. Why not?
• When I try to access my deal list the system prompts me to login each time. Is this necessary?
• If I have multiple deals, can I use the same password for all of them?
• How do I get to the documents?
• The deal I was invited to is not listed on my user welcome page. Why not?
• How do I get access to a deal?
• Who controls the deal?
• How do I download Excel and other Office file types?
• Can I see a list of all the documents, outside of the folder structure?